based on your description I'm not able to deduce what is wrong. Please try to reduce the application to a simple example and if the problem still persists, upload the example here.
If the modal is Core:root the event works.
Making Core::Root modal does not make much sense. Are you using multiple Core::Root components as regular components in your application? If yes, please avoid it. Except special cases, an application may contain only 1 (one) Core::Root.
Ask Embedded Wizard
Welcome to the question and answer site for Embedded Wizard users and UI developers.
Ask your question and receive answers from the Embedded Wizard support team or from other members of the community!