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Hello, EW team:

      My team has a floating EW studio license shared by 3 members. The problem is that one member's EW studio can not occupy the license, even though the license has been released. We are in the same LAN and his computer is able to access EW website. IT team of our company has no idea of the solution. Have you ever encountered such a problem?

     Thank you.

Best regards.

Stephen

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Hello Stephen,

could you please contact us directly via e-mail support@embedded-wizard.de? Please provide us your license key and the time/date when the user tried to acquire the license. I hope with this information we can narrow down the cause of the issue.

Also please provide us the error message reported by Embedded Wizard when the license could not be acquired.

Best regards

Paul Banach

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